Permanent Offered Salary : Negotiable

Employee Benefits Administration Manager

  • Century City, Western Cape, South Africa View on Map
  • posted 1 week ago
  • Posted Date : April 15, 2021
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Job Description

EB Administration Manager Cape Town

Our FSP Client is looking for an Employee Benefits Administration Manager with 5-7 years’ experience coming from the Employee Benefits / Retirement / Umbrella fund Industry. This person will manage a large team of client services administrators for a portfolio of funds. Lead the team and manage workflow. Provide guidance, support and direction to staff and achieve benchmarks within admin service delivery to our client.

Salary very negotiable – includes medical aid pension and bonus – Normal working hours

 Qualifications and Experience


  • Certificate of Proficiency in Retirement funds (COP) and Intermediary certificate in Insurance Studies (Retirement Funds)
  • RE 5 exam preferable
  • 7 years exposure in similar or Retirement fund administration and 2 years management experience
  • Computer literacy – MS Office. Excellent excel skills
  • Good understanding of Administration systems (Everest will be advantage)


  • Managing overall Administration team
  • Running of month ends and checking year ends
  • Claim releasing, Year ends & Benefit statements
  • Applying the rules, policies, and administration procedures in accordance with the companies standards and service level agreements
  • Organizing and managing administrators’ activities when attending to members so that responses are delivered in a professional manner according to the requirements
  • Responsible for the monthly reconciliations, trustee reports, compliance status and reports.
  • Preparation of monthly administration stats for management
  • Ensuring that monthly productivity targets are met
  • Monitoring performance and productivity standards and identifying areas of improvement.
  • Assisting in coaching, training & development of staff
  • Attending board and client meetings

FROGG Recruitment SA