RECRUITMENT PROCESS:
THE 4 KEYS TO BUILDING EMOTIONAL INTELLIGENCE IN THE WORKING ENVIRONMENT
If you are an employer or a jobseeker this article is meant for you. The capacity to recognize, use, and regulate your own emotions to reduce stress, communicate, sympathize with others, overcome obstacles, and diffuse conflict is known as emotional intelligence. You can develop stronger relationships, perform well at work and school, and reach your professional and personal objectives with the aid of emotional intelligence. Additionally, it can assist you in establishing a connection with your emotions, putting your intentions into practice, and choosing what is most important to you.
Emotional intelligence is commonly defined by self-management, self-awareness, social awareness, and relationship management.
Self-management is our capacity to manage our behaviors, thoughts, and emotions consciously and productively. Ultimately, it is the ability to recognize and take the necessary action to meet your responsibilities in various spheres of your life.
A person with great self-management abilities is aware of what to do and how to behave in various circumstances. They know how to contain their rage, for example, when an umpire harshly strikes their child during a little league game. They are aware of how to stay focused and effective while working from home by avoiding distractions. They are aware of what must be done to reach their fitness objectives, and they do it. How will this enhance your overall working environment, find out!
How does self-management relate to emotional intelligence?
Self-management which can also be referred to as self-regulation, is one of the keys to building emotional intelligence. You need to be able to use your emotions to guide wise decisions about your actions if you want to use your EQ. Overstress might make it difficult for you to maintain control over your emotions and make wise decisions. Such as not being prepared enough to ace the interview and get a job offer. Feeling overworked might form part of affecting your management. Imperative to stay positive and focused at work and have a work-balanced sense of being.
Consider a period when tension completely overcame you. Was it simple to plan or think clearly? Most likely not. Overstress impairs your capacity for clear thinking and correct emotion assessment, both of your own and other people’s.
Emotions are significant indicators of who you are and what you are like, but when faced with stress that pushes us beyond of our comfort zones, we may get overwhelmed and lose control of our emotions. You can learn to take in painful information without allowing it to take control of your thoughts and self-control if you can moderate your tension and remain emotionally present. You’ll be able to make decisions that let you regulate impulsive thoughts and actions, deal with your emotions in healthy ways, take charge, keep your word, and adjust to changing situations.
Self-awareness is the second key to building emotional intelligence. Building emotional intelligence requires more than just being able to manage stress in the working environment. According to the science of attachment, your current emotional state is probably a reflection of what you went through in infancy. Your capacity to control fundamental emotions like sadness, joy, fear, and rage is frequently influenced by the nature and consistency of your early emotional experiences.
Being self-aware encompasses knowing you’re why, understanding your emotions, and making decisions.
A way to become self-aware is by asking yourself the following:
Do you experience feelings and emotions e.g., anger, sadness, fear, and joy, each of which is evident in subtle facial expressions?
Can you experience intense feelings that are strong enough to capture both your attention and that of others?
Do you pay attention to your emotions? Do they factor into your decision-making?
How does self-awareness relate to emotional intelligence?
Self-awareness is a key part of emotional intelligence because knowing yourself and how you impact others will help you maintain strong relationships, build trust, improve communication, and a range of other “soft skills”.
Social awareness is the third key to building emotional intelligence. You can identify and decipher the primarily nonverbal clues that people use to communicate with you by having social awareness. These indicators enable you to understand how others are genuinely feeling, how their emotional state shifts over time, and what matters most to them.
You can read and comprehend the power dynamics and shared emotional experiences of a group when they exhibit similar nonverbal clues. Simply said, you’re socially confident and sympathetic.
Emotional and social intelligence are allies of mindfulness.
You must comprehend the significance of mindfulness in the social process if you want to develop social awareness. After all, when you’re lost in your thoughts, distracted by other thoughts, or just zoning out on your phone, you can’t pick up on tiny nonverbal signs. Your present-day awareness is necessary for social awareness. While many of us take pleasure in our ability to multitask, doing so means you’ll miss the subtle emotional changes that other people are going through and how those changes might help you completely comprehend them.
Relationship Management is the fourth key to building emotional intelligence. Beginning the process of working productively with others requires emotional awareness and the capacity to identify and comprehend what other people are going through. Once emotional awareness is present, you can effectively learn new social and emotional skills that will improve the quality, quantity, and effectiveness of your interactions.
Nonverbal communication. It is nearly impossible to prevent yourself from sending nonverbal messages to others. Whether it be what you think or what you feel. The muscle in your face helps you wordlessly convey your emotions as well as read other people’s emotional intent. Recognizing nonverbal cues that you send to others can play a huge part in improving relationships with others.
View conflict as a positive opportunity. Conflict is inevitable when it comes to any type of relationship. You can’t possibly have the same opinions, interests, and expectations. It’s not a bad thing. Conflict can be healthy if it can be resolved healthily and constructively. This way, trust can be strengthened between people. Conflict fosters freedom, creativity, and safety when it is not received as threatening.
The bottom line to building emotional intelligence.
Emotional Intelligence is an important skill for steering important relationships in your life. You will likely have a better chance of success when you develop the ability to be aware of your emotions and healthily express them. These four keys to building emotional intelligence can help you develop the skills needed to succeed in any role that requires you to interact with others.
How to improve emotional intelligence in 9 easy steps
Being aware of your emotions and emotional responses to those around you can greatly improve your emotional intelligence. Knowing when you’re feeling anxious or angry can help you process and communicate those feelings in a way that promotes healthy results. To improve your awareness, consider tracking any time you feel a strong emotion and taking notes about what caused your feelings.
Emotional intelligence may start with self-reflection, but it’s also important to gauge how others perceive your behavior and communication. Knowing how to adjust your message based on how you’re received is an important part of being emotionally intelligent. If you’re unsure, you can always ask others how they feel to show that you prioritize their reactions.
People communicate via both verbal and nonverbal communication, so it’s important to listen and watch for potentially positive and negative reactions. Taking the time to listen to others also indicates a level of respect that can form the foundation for healthy relationships. To show that you’re actively listening, try asking questions, nodding along, or repeating important points to show that you’ve understood them.
Strong communication skills are essential for emotional intelligence. Knowing what to say or write and when to deliver information is crucial for building strong relationships. For example, as a manager in a work environment, communicating expectations and goals is necessary to keep everyone on the same page. Try to be as communicative as possible and create multiple channels for others to communicate their feelings with you.
Emotionally intelligent people understand the power of a positive word, an encouraging email, and a kind gesture. When you’re able to stay positive in a stressful situation, you can help others around you remain calm. This attitude can also encourage further problem-solving and teamwork. While negative emotions can be normal, consider developing strategies to minimize their effects and look for solutions.
Considering how others might be feeling is an important quality of emotional intelligence. It means you can empathize with feelings that you may not be feeling yourself and respond in a way that’s respectful and comforting to others. Try to imagine yourself in others’ positions so that you can consider how you might feel if in their situation.
Emotionally intelligent people are often easy to approach because they’re good listeners and able to consider and understand other perspectives. They’re also open to learning new things and embracing new ideas. Even if you’re unsure of a new idea or concept, try to consider what it may look like to implement it into daily work.
It’s important to be the kind of person who can hear feedback, whether it’s positive feedback on a recent presentation or more critical recommendations on how you should delegate tasks more efficiently. Being open to feedback means you can take responsibility for your actions and are willing to improve how you communicate with others. While some feedback may be challenging to receive, you can try to think of it as an opportunity to learn and grow professionally.
It’s important to be able to approach stressful situations with a calm and positive attitude. Tensions can easily escalate, especially when people are working under deadlines, so keeping steady and focusing on finding a solution can help everyone meet their goals. Try to develop strategies like taking a deep breath or asking for help when in a stressful situation to help you stay calm and thoughtful.
In conclusion the four keys to building emotional intelligence will benefit both employers and employees in the working environment.